Help Center

Shipping times:

• Most products generally ship between 10 to 15 business days. Apparel is shipped faster from 5 to 10 business days. You will receive a tracking email within the first couple of days after purchase. You can go to our Track Your Order page to stay up to date on your order delivery.

https://hik3beasthawaii.aftership.com/?page-name=tracking-page

Shipping cost:

• Shipping is based on weight. See our rate chart for details.

• 

  DomesticUnited States

  Rate name	Conditions	Cost
  Light	0lb–0.99lb	$5.00
  Standard	1lb–4.99lb	$8.00
  Heavy	5lb–20lb	$15.00

  

  International ShippingRest of World

  Rate name	Conditions	Cost
  Heavy	3lb–10lb	$15.00
  Standard	1lb–3lb	$9.00
  Light	0lb–0.99lb	$7.00

  

  Off Shore ShippingUnited States

  Rate name	Conditions	Cost
  Heavy	5lb–20lb	$15.00
  Standard	1lb–4.99lb	$9.00
  Light	0lb–0.99lb	$7.00

Shipping destinations:

• We ship both locally and worldwide. Yes we do ship to your country.

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email contact@hik3besathawaii.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after. See our Refund Policy for more details.

https://hik3beasthawaii.myshopify.com/policies/refund-policy

Send us an email at contact@hik3beasthawaii.com as soon as possible and we will try to accommodate your order. If we receive your request before processing is completed, we can make the necessary changes for you.

We are based in Hawaii. We are an online store, and do not have a physical store yet. If you are traveling to Hawaii, don't forget to check out our blog for an updated hike guide for your hiking adventures.

https://hik3beasthawaii.com/oahu.html

You can send us an email at contact@hik3beasthawaii.com or fill out the contact form on our Contact Us Page.

https://hik3beasthawaii.myshopify.com/pages/contact-us