Help Center

Q: When will I receive my order?

Shipping times:Most products generally are received within 10 to 15 business days. Apparel is shipped faster from 5 to 10 business days. You will receive a tracking email within the first couple of days after purchase. You can go to our Track Your Order page to stay up to date on your order delivery.https://www.hikebeaststore.com/apps/tracktor/track

Q: How much is shipping?

Shipping cost:Shipping is based on weight and size and we calculate rates lower than major shipping companies. We do offer free shipping over $50.

Q: Do you ship to my country?

Shipping destinations:We only ship within the US at this time. We do ship to Hawaii and Alaska.

HIKE BEAST

FAQS

When will I receive my order?

Shipping times:

Most products generally are received within 10 to 15 business days. Apparel is shipped faster from 5 to 10 business days. You will receive a tracking email within the first couple of days after purchase. You can go to our Track Your Order page to stay up to date on your order delivery.

https://www.hikebeaststore.com/apps/tracktor/track

How much is shipping?

Shipping cost:

Shipping is based on weight and size and we calculate rates lower than major shipping companies. We do offer free shipping over $50.

Do you ship to my country?

Shipping destinations:

We only ship within the US at this time. We do ship to Hawaii and Alaska.

What is the return policy?

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please email contact@hik3besathawaii.com with the subject 'Returns' and include your order number, name and the reason for the return.
Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
Please note that customers are responsible for shipping costs of returned items.
When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after. See our Refund Policy for more details.

https://www.hikebeaststore.com/policies/refund-policy

How do I make changes to an order I've already placed?

Send us an email at contact@hik3beasthawaii.com as soon as possible and we will try to accommodate your order. If we receive your request before processing is completed, we can make the necessary changes for you.

How do I make sure I order the right size?

Please always refer to the size chart. All of our products and apparel has a size chart in the description. If you are unsure of the measurements, please email us at contact@hik3beasthawaii.com before purchasing so we can make sure you get the right size.

Where are you located?

We are based in Hawaii and ship products from within the US. We are an online store, and do not have a physical store yet. We do offer local delivery and pick up for some items on Oahu, Hawaii.

How do I contact your company if my question isn't answered here?

You can send us an email at contact@hik3beasthawaii.com or fill out the contact form on our Contact Us Page.

https://www.hikebeaststore.com/pages/contact-us

What are the international taxes, duties, etc. that I have to pay?

Taxes are based on your country and location. No other fees are included.

What kind of print quality does your clothes have?

We print shirts with the highest quality standards. We print to order so you don't have to worry about manufacture errors and defects. We stress quality over quantity here at Hike Beast. We insure the best quality on all of our apparel with rich and vibrant colors. The quality is amazing, and the print won't fade. We guarantee 200+ washes for each piece of clothing, which is more than the industry standard.