Help Center

• Most products generally are received within 10 to 15 business days. Apparel is shipped faster from 5 to 10 business days. You will receive a tracking email within the first couple of days after purchase. You can go to our Track Your Order page to stay up to date on your order delivery.

• Shipping is based on weight and size and we calculate rates lower than major shipping companies. We do offer free shipping over $50.

• We only ship within the US at this time. We do ship to Hawaii and Alaska.

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email contact@hik3besathawaii.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after. See our Refund Policy for more details.

We are based in Hawaii and ship products from within the US. We are an online store, and do not have a physical store yet. We do offer local delivery and pick up for some items on Oahu, Hawaii.

You can send us an email at contact@hik3beasthawaii.com or fill out the contact form on our Contact Us Page.

https://hik3beasthawaii.myshopify.com/pages/contact-us